Reply by Myler Disability

We represent many clients and nearly all of the time our clients are extremely satisfied with the job we do. In fact, less than ½ of 1% of our clients ever complain about the services we offer. Here, we tried very hard to work with this client, but she was never happy with the answers we would give her and became increasingly verbally abusive with our staff. When she terminated our representation, her case was pending at Social Security's reconsideration stage. At that point in the process, we provide Social Security with the names of our clients medical providers. If we do obtain any medical records directly from the client or the medical provider, we have them submitted. However, we do not begin verifying whether Social Security obtained each page of medical records until they make the exhibit file available to us, which happens once we file a Request for Hearing with an administrative law judge. This client discharged us before we could begin this process. In regards to her claim that we are not attorneys, we'd like to point out that this is incorrect. While we do have a large staff that helps our clients with development of the cases, the work is overseen by attorneys. Once a hearing is scheduled, it is a licensed attorney that appears with our client at the hearing and all aspects of the administrative process are overseen by attorneys.
Author's
Fort Worth, Texas
1 comment

Bunch of liars!!!...all they are,are a bunch of case workers if any...NOT ATTORNEYS...DID EVEN LOOK AT MY MEDICAL RECORD AND SAID FOR MONTHS ..ATTORNEYS ARE REVIEWING YOUR CASE...THEN SAY ..WE HAVENT EVEN REQUESTED YOUR MEDICAL RECORDS MONTHS LATER.....VERY DISORGANIZED NO ONE KNOWS EACHOTHER OR WHAT THE OTHER PERSON IS SAYING...DO NOT GET INVOLVED WITH THESE PEOPLE!!!!..GOT DENIED AND THEN SAY...WE ARE SPEAKING ON YOUR BEHALF...REALLY?...HOW CAN YOU SPEAK ON MY BEHALF IF THEY HAVENT READ YOUR MEDICAL RECORDS!!!...IF I HAD KNOWN THEY WERE NOT ATTORNEYS AND WERE CASE WORKERS...I WOULD OF DONE THIS NIGHTMARE MYSELF...THOUGHT THAT IS WHAT I HIRED THEM TO DO...HORRIBLE RUDE PEOPLE!!!!

Reason of review: Poor customer service.

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Anonymous
#1101061

Thank everyone so much for there information on the firm. My mother has been waiting to hear something about her case for 2 years now there saying its going to be 18-24 months I think I will just help her find a real lawyer.

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