Myler Disability Customer Care Review from New York, New York

Feb 03, 2017 We are unable to verify the authenticity of this review, but it does appear to be a client that we were able to help obtain benefits. We would encourage him to give us a call at 1-800-652-9626 to discuss these issues in detail. We're happy to help him out with what's going on, but he needs to contact us so we know who he is! In regards to the issues he addresses, we understand his frustration. However, we did not “neglect” to file anything with Social Security. Rather, Social Security inadvertently released the entirety of the client's past-due benefits to a government entity that had loaned money to the client. Social Security sometimes makes this mistake (about 2% of the time in our experience). Once they have released the money and realize they shouldn't have, they usually inform the client that the attorney still needs to be paid (which it appears they did here). We're always very happy to set up payment plans to help our clients out, as we know that paying the full amount all at once is often impossible. Here, my guess is that this client never called to discuss this with us. Rather, he calls us “greedy” because Social Security has informed him that he still owes us money (which, by the way, in a case like this the fee we receive rarely covers the expenses of helping the client; most of these SSI claims require quite a bit of pro bono work on our part). We would encourage him to give us a call at 1-800-652-9626. We'll figure out something that works for him and helps us cover some of our expenses.