Reply by Myler Disability

We're sorry if this was your experience. When potential clients call in and ask for help or advice, we try hard to do what we can for them. Less than 1 in 5 of the people who contact us are eligible to become our clients and we try hard to point the rest in the direction they can go for help. If we called you an hour before the time you wanted to speak with us, we apologize. If you're still interested in pursuing a disability claim, give us a call at 1-800-652-9626 and we'd love to talk to you.
Author's
Medford, Oregon
1.5
Details
Customer service
Product or Service Quality
0 comments

I truly believe this company is too big for it's britches.I sent a request for information and was immediately called and shoved into making an appointment for the next day about 3 p.m.

They called an hour early - twice - and left messages and then proceeded to blast my email and text message. When I sent a text back saying I wasn't available an hour early so didn't answer they ignored and instead repeated the same spam blast at 9 a.m. the following morning.

I called and asked to be removed from their list and received a curt scripted answer.When I asked "do you care why?" He said, "we just comply with your request." I don't know about you, but I prefer to receive help from a human not a huge automated machine with no compassion or consideration.

Reason of review: Poor customer service.

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